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COUNTRY OVERVIEW

The Republic of India

India is one of the world’s fastest-growing major economies and a key hub for global business, technology, and professional services. Indian workplace culture is shaped by respect for hierarchy, relationship building, and long-term thinking, combined with increasing exposure to global and Western business practices.
Business interactions in India often balance structure with flexibility. Decision making may involve multiple stakeholders and senior-level approval, and communication can be indirect, especially when sharing disagreement or negative feedback. Personal relationships and trust play an important role in building strong and effective working relationships.
Understanding how Indian business culture works in practice is essential for global teams collaborating with India-based colleagues, offshore delivery centers, or Global Capability Centers (GCCs).

Location
South Asia
Official language
Hindi and English (English is the primary language of business and professional communication.)
Workweek
Monday to Friday Typical Working Hours: 9:00 AM – 6:00 PM (Extended hours are common in client-facing, technology, and global delivery roles.)
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Key industries

Information technology, software services, engineering, pharmaceuticals, manufacturing, finance, consulting, business process services

Time zones

GMT +5:30 (Indian Standard Time – IST)

Economy

India is one of the world’s largest economies by purchasing power parity and plays a central role in global technology, digital transformation, and professional services. It is a major destination for global capability centers, shared services, and offshore delivery teams.

Society

India is culturally, linguistically, and regionally diverse. Family, education, respect for seniority, and social relationships strongly influence workplace behavior. Many modern Indian workplaces combine traditional values with global corporate norms, particularly in multinational organizations.

LEARNING RESOURCES

Learning resources for working with India teams

Practical tools to help you communicate, collaborate, and perform effectively in India business environments.

Business culture e-learning module

Business Culture in the India

Explore the Business Culture E-Learning Module

This interactive India Business Culture eLearning module explores the values, behaviors, communication styles, and workplace expectations that shape professional life in India. It is designed to help global professionals work more effectively with Indian colleagues, teams, and partners.
You will learn how professionals in India typically:
  • Approach hierarchy, authority, and seniority
  • Balance relationship building with task delivery
  • Communicate agreement, disagreement, and feedback
  • Manage deadlines, flexibility, and shifting priorities
  • Build trust through credibility, respect, and consistency

This India cultural awareness training supports better collaboration, fewer misunderstandings, and stronger performance in global teams.

Launch Course
Knowledge check quiz

Knowledge Check

Test Your Understanding

Complete a short knowledge check to review and reinforce key insights from the India business culture module.
The knowledge check helps you revisit:
  • Communication and feedback expectations
  • Decision-making preferences
  • Leadership and hierarchy dynamics
  • Meeting behavior and follow-up
  • Everyday workplace norms in India

This ensures practical understanding that can be applied immediately at work.
Start Knowledge Check
Business essentials guide PDF

Quick Business Essentials Guide (PDF)

Download the French Business Essentials Guide

Download a concise three-page India Business Essentials PDF that summarizes practical tips for communicating, leading, and collaborating effectively with Indian teams.
This guide is ideal for:
  • Preparing for meetings or client calls
  • Onboarding global team members
  • Supporting managers leading India-based teams
  • Quick reference before international projects

Download PDF Guide

India

India — FAQ

Frequently Asked Questions – India Business Culture

What is Indian business culture like?

Indian business culture emphasizes hierarchy, respect for seniority, and relationship building. Decisions are often made at senior levels, communication may be indirect, and trust develops over time through credibility and consistency. Understanding these dynamics helps global teams work more effectively with colleagues in India.

Why is cultural awareness important when working with Indian teams?

Cultural awareness helps reduce misunderstandings related to communication, decision making, feedback, and deadlines. Many challenges between global and India-based teams are caused by different expectations rather than capability or performance issues. India cultural awareness training supports smoother collaboration and better business outcomes.

Who is the India Business Culture eLearning module designed for?

This module is designed for professionals, managers, and leaders working with India-based teams, offshore delivery centers, or Global Capability Centers (GCCs). It is especially useful for organizations with teams in the United States, the United Kingdom, Europe, or APAC that collaborate regularly with colleagues in India.

What topics are covered in the India business culture eLearning?

The module covers hierarchy and authority, communication styles, decision making, meetings, feedback, leadership expectations, and everyday workplace norms. The focus is on practical, real-world scenarios rather than theory or stereotypes.

Is the India cultural awareness training suitable for onboarding new team members?

Yes. The module is commonly used as part of onboarding for global roles, offshore collaboration, and new managers leading Indian teams. Its short format, knowledge checks, and downloadable essentials guide make it easy to integrate into onboarding programs.

How is this different from general intercultural training?

This module focuses specifically on Indian business and workplace culture, rather than broad intercultural theory. It provides clear, practical guidance on how to work effectively with Indian colleagues in meetings, communication, leadership, and decision-making contexts.

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