Succeeding in a Global Team

Working in global teams or with international clients, suppliers, and stakeholders means navigating different expectations around communication, decision-making, leadership, and ways of working. Behaviours that feel normal or effective in one cultural context may be misunderstood in another.

Cultural awareness is essential for reducing friction, avoiding miscommunication, and building trust in multicultural and cross-border environments. Understanding how national culture unconsciously shapes workplace behaviour helps individuals and teams collaborate more effectively and achieve better business outcomes.

This page brings together a short eLearning module, a knowledge check, and a practical PDF guide to help you build awareness, reflect on your own working style, and apply culturally informed approaches in global teamwork situations.

Location

North America

Official language

English (Spanish widely spoken in many regions)

Workweek

Monday to Friday

Succeeding in a Global Team – eLearning

Self-paced | Up to 30 minutes

This self-paced module introduces key national culture dimensions and shows how they play out in real workplace situations through animated case studies and practical examples.
By the end of this module, you will be able to:

Understand how national culture unconsciously shapes communication, expectations, and everyday working styles
Gain insight into key cultural values that influence teamwork, including communication, planning, ownership, and decision-making
Recognise common cultural patterns and differences through animated case studies and real workplace examples
Apply simple, practical techniques to align expectations and collaborate more effectively in global teams


				
				Launch Course

Knowledge Check

Test Your Understanding

This knowledge check helps you reflect on how cultural differences influence everyday behaviour in global teams. The questions focus on recognising culturally driven assumptions around:

Communication styles and feedback
Hierarchy, seniority, and speaking up
Relationship-first versus task-first approaches
Planning, risk, and comfort with uncertainty
Interpreting behaviour without making assumptions

You will be asked to review realistic workplace situations and identify the most culturally aware response, reinforcing the idea that what feels “normal” or “respectful” can vary across cultures.


							
								
								   Start Knowledge Check

Global Team Essentials Guide (PDF)

Download the Global Teamworking Essentials Guide

Download a concise, quick-reference PDF summarising practical tips for working successfully in global teams. This guide includes:

Key cultural principles explained simply
Common global teamwork challenges
Practical “do and don’t” guidance
Tips for communication, meetings, and collaboration

Ideal for quick preparation before joining a global project, virtual meeting, or cross-border team.


                        
                            
								   Download PDF Guide

Succeeding in a Global Team

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Explore the Global Team e-Learning Module

Succeeding in a Global Team – eLearning

Knowledge Check

Global Team Essentials Guide (PDF)

Succeeding in a Global Team

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